According to Usability.gov a usability test evaluates a product, or service’s, effectiveness in the hands of users. Typically, the user will perform the task as he/she follows instructions, but in this class our scripts and videos were not finished. Therefore, we were only able to collect quantitative data on script direction. The usability test gathered information on task difficulty, their customer satisfaction level, possible improvements or changes, and objective goals.
Possible candidates for a usability test include classmates, peers, and perhaps professionals. It is important to gather information on individuals who aren’t familiar with the task, or have minimal knowledge on the topic. They will provide a baseline of easiness/proper instruction for newcomers. Professionals can critique any missteps or improvements that can be implemented in your product or service. Both sides of the spectrum are important to attain in fully encompassing usability test.
Introduction
In the video I will be showing the viewers how to zip and unzip a file and send it through google drive. The benefits of using this method include: not needing a USB, proper information transfer, and accessibility. Google drive provides users with a large amount of free space that many individuals do not take advantage of. Google drive is also available anywhere with an internet connection. The versatility of this method for data transfer is astounding.Objectives
The objective is to provide a safe and efficient method for transporting files. We also wish to familiarize users with zipping and unzipping files, as well as the google drive lay out.Method
My draft resembles the final product. However, it should include more humor and user direction. I will definitely incorporate better Google drive template explanations. My target readers should be students and people needing assistance with data movement. The users will be at home, at school, or anywhere with a computer access. I will rate their satisfaction upon how fast they accomplished the task and a difficulty rating they provide.Results and Discussion
My questionnaire can be viewed bellow:
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In my video I will be zipping up file, saving it to a google drive, and unzipping it on another computer. The process is designed to transfer files without the use of a USB. The only requirement is a computer with online access and a google drive.
Do you feel that you are able to complete the task?
How long, if you had to guess, do you think it would take?
How satisfied would you be with the end product (safely transferred file on another computer)?
Would you recommend any changes to improve user performance and satisfaction?
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Nick said, “The script was a little vague, but I’m sure a visual representation would clear everything up.”
Due to this comment, I will include in depth Google page layout explanation. Also a highlighted cursor may assist the viewer.
Ben said, “My humor was off flavor.”
Seeing this I should watch more standup on Netflix, in order to spark inspiration and ideas. In addition, I could leave the humor department to Ben.
Nick also stated, “My explanation of Google drive was quick and to the point. I also believe I could complete this task quickly. I might have to try it out!”
My explanation of Google Drive is good and bad at the same time, for Google Drive has many options that the viewer may desire to find out more on. However, this is a video on just the file sending process. So I need to be quick and to the point. Nick’s affirming his ability to finish the task is a response as well. It means I’m on the right track.
In my video I will be zipping up file, saving it to a google drive, and unzipping it on another computer. The process is designed to transfer files without the use of a USB. The only requirement is a computer with online access and a google drive.
Do you feel that you are able to complete the task?
How long, if you had to guess, do you think it would take?
How satisfied would you be with the end product (safely transferred file on another computer)?
Would you recommend any changes to improve user performance and satisfaction?
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Nick said, “The script was a little vague, but I’m sure a visual representation would clear everything up.”
Due to this comment, I will include in depth Google page layout explanation. Also a highlighted cursor may assist the viewer.
Ben said, “My humor was off flavor.”
Seeing this I should watch more standup on Netflix, in order to spark inspiration and ideas. In addition, I could leave the humor department to Ben.
Nick also stated, “My explanation of Google drive was quick and to the point. I also believe I could complete this task quickly. I might have to try it out!”
My explanation of Google Drive is good and bad at the same time, for Google Drive has many options that the viewer may desire to find out more on. However, this is a video on just the file sending process. So I need to be quick and to the point. Nick’s affirming his ability to finish the task is a response as well. It means I’m on the right track.
